How do E-Documents work?

Support Center > About SecureVideo Features

Published 12/05/2013 at 4:24pm UTC

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E-Documents allow the patient to fill out a form while in the virtual waiting room, and electronically sign it. Users with an Account Administrator or Clinical Supervisor role can create/edit as many templates as needed, and delete templates as well. Common uses for these E-Documents include Statements of Understanding and intake forms. For a good overview of this feature, please see the video recording of a webinar we hosted on e-documents.  


The electronic signatures on our e-Documents are non-repudiable and legally enforceable due to the use of our access codes. SecureVideo uses access codes that are unique to each meeting participant, and we keep a permanent audit trail of all system actions and IP addresses to confirm the identity of a document signee.


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