Install Zoom: Windows and Edge

Support Center > Installation Instructions

Published 06/14/2016 at 2:30am UTC

Page viewed 45503 times


Zoom download and installation instructions for Windows computers using the Edge browser.


If your host is using our Zoom platform, this must be installed on the device you will use to participate in a session. Zoom only needs to be installed once per device. 


You will be automatically prompted to download and install Zoom when attempting to join a meeting but we recommend going through the process below and testing the connection/audio/video ahead of time to be sure everything is working before an actual session. If you have any questions, or would like to schedule a test session, please don't hesitate to contact the support team at (888) 540-2829, or email us your available times at [email protected] (please include your timezone). 


You may also be interested in these articles:


1. If you are an account holder, log in--you will automatically be shown your Dashboard. In the lower left-hand corner of the page, use the "Install Zoom" button. (If you're logged in but on a different page, click on the "Videoconference" tab to navigate to your Dashboard.)

Install Zoom button 


If you are a guest for an upcoming session, you can download Zoom from the "Waiting Room Page", using the "Install Zoom" button in the lower-left hand corner.


Install Zoom button on the waiting room page 



2. On the message that appears, use the "Download Zoom" button in the lower right-hand corner.

Download and Install Zoom message



3. At the top of the page, the Downloads section will appear; click "Open file" to initiate installation.

Downloads section


If you have an older version of Edge, then along the bottom of your Edge window, click "Run."

Run Zoom installer



4. When prompted for permission to allow the installer to run, click "Run".

Zoom User Account Control request



5. When the installation is complete, you will see this screen.

Zoom Complete



6. Go back to Edge to launch the video app.

  • If you are an account holder, click "Enter Meeting" (below left)
  • If you are a participant, click "Enter Waiting Room" (below right)

Enter Meeting button            OR          Back to enter waiting room button



7. When launch a session from Edge, you will need to give Edge the permission to switch apps. Check the box next to "Always allow..." and then click the "Open" button.

Edge permission prompt


If you have an older version of Edge, then you'll se a prompt asking "Did you mean to switch apps?" Click "Yes".

Switch apps



8. Once your host connects to you, you may be prompted to choose how to enable your audio. Click "Join with Computer Audio" to use your computer's microphone and speakers.

  • TIP: Check the box next to "Automatically join audio by computer when joining a meeting" before clicking the green "Join with Computer Audio" button to avoid having to confirm this every time.

Join audio


This article was last reviewed by our Support team on May 15, 2024.