Billing: download previous months' activity, invoices, and receipts

Support Center > About SecureVideo Accounts and Service

Published 06/01/2015 at 10:25pm UTC

Page viewed 39327 times


This article explains how to download your invoices or receipts from past months.

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1. Click on the profile icon in the upper right-hand corner and select "Account Billing" from the drop-down menu.

"Account Billing" in dropdown



2. Click on the "View Account" button underneath your account name.

View Account button



3. Scroll down on the page and click on the "View Invoice" button for the month that you want to view the invoice for.

  • You can also click "Receipt" to view a receipt for any credit card charge.

Invoice and receipt buttons




4. Scroll down on the next page for the invoice for that month.

  • To generate a PDF of the month's invoice, click the "View Paper Invoice" button at the top of the page. PDFs are generated in the timezone of the oldest Account Administrator user.
  • To download an Excel spreadsheet of the month's session activity, click the "Download Activity" button at the top of the page to jump to the account's Session Usage.

View Paper Invoice button



An example of a PDF invoice:

Example of a PDF invoice



This article was last reviewed by our Support team on June 28, 2021.